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Make a return
How to Return Your Nurture& Product
How to Return Your Nurture& Product. We offer a 60-day return window so you can try your Nurture& furniture at home, worry-free. Non-Returnable Items. Please note that the following items are not eligible for returns or exchanges:. Clearance itemsFin
What is your return policy?
We offer a 60-day return window so you can try your Nurture& furniture at home, worry-free. 🚫 Non-Returnable Items. Please note that the following items are not eligible for returns or exchanges:. - Clearance items- Final sale items. These items are
How can I cancel my order?
If you need to cancel your order, please reach out to us within 12 hours of placing it and include your order number. After this window, orders are automatically processed and can no longer be canceled. If your order has already been processed, don’t
Can I change or cancel my order after it has been placed?
Orders can only be canceled within 12 hours of placing them. Please contact us as soon as possible with your order number to request a cancellation. After this 12-hour window, orders are processed and cannot be changed or canceled. If your order has
What should I do if I mistakenly ordered more than one of an item and wish to remove it from my order?
If you accidentally ordered more than one of the same item, please reach out to us within 12 hours of placing your order and include your order number. We’ll do our best to adjust your order before it ships. If your order has already been processed o
Can I cancel a back-ordered item before it ships?
Yes, you can cancel a back-ordered item as long as it hasn't been processed for shipment. We recommend contacting us as soon as possible with your order number so we can check the status and assist you. Once the item has been processed or is preparin
How can I exchange or return a product if there’s an issue, such as an incorrect color?
If you receive a product in the wrong color, please submit a return request through our Return Portal within 60 days of delivery. ⚠️ Important. Items marked as clearance or final sale are generally not eligible for returns or exchanges. However, if y
How do I return an item if I am not happy with my purchase?
We’re sorry to hear your Nurture& product didn’t work out. If you’re not fully satisfied, we offer a 60-day return window so you can try your furniture at home, worry-free. 🚫 Non-Returnable Items. Please note that the following items are not eligibl
Do I need to pay shipping and restocking fees for my return?
Shipping and restocking fees depend on whether Checkout+ return protection was added at checkout:. If you purchased Checkout+:. Return shipping is covered, and there’s no restocking fee. If you didn’t purchase Checkout+:. A 10% restocking fee will be
When will I receive my refund?
Refunds are issued once your return has been processed and approved. Timing depends on the return method and eligibility:. Please note: Clearance and final sale items are not eligible for returns or refunds. For Standard Shipped Returns. -If you retu