nurtureand logo
nurtureand logo

All articles

Can I change or cancel my order after it has been placed?Updated 7 days ago

Orders can only be canceled within 12 hours of placing them. Please contact us as soon as possible with your order number to request a cancellation.

After this 12-hour window, orders are processed and cannot be changed or canceled.

If your order has already shipped, you can return unwanted items for a refund through our Return Portal within 60 days of delivery. Remember, a 10% restocking fee applies unless you purchased Checkout+ at checkout, which waives this fee and covers return shipping.

For help with your order or returns, please contact us at [email protected].

Was this article helpful?
Yes
No