What should I do if I mistakenly ordered more than one of an item and wish to remove it from my order?Updated a month ago

If you accidentally ordered more than one of the same item, please contact us within 12 hours of placing your order and include your order number. We'll do our best to adjust your order before it is processed.

After the 12-hour window, orders are processed and can no longer be changed.

What if my order has already been processed or shipped?

Don't worry. If you receive an extra item you no longer need, you may be eligible to return it according to our return policy.

If you purchased Assure+, you'll have a 60-day return window, return shipping is covered, there is no restocking fee, and you have the option of one free exchange.

If your order does not include Assure+, our Standard Return policy provides a 30-day return window. Standard Returns are subject to a 20% restocking fee, and return shipping is the customer's responsibility.

Clearance and final sale items are not eligible for returns or exchanges.

Original shipping costs are non-refundable.

We recommend carefully reviewing your order before completing your purchase.

Still need help? Contact us at [email protected].