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Absolutely! You can upgrade to Room of Choice or White Glove delivery if you let us know within the first 12 hours after placing your order. Please contact us as soon as possible, and we’ll coordinate with the carrier to make the upgrade. Once confir
You can request to change the shipping address for delivery within the first 12 hours after placing your order. Please contact us as soon as possible to make these changes.After this 12-hour window, we cannot guarantee that changes can be made. If yo
If your item is backordered, we’ll keep you updated on its status. Once the item is available and ready to ship, we’ll send you a tracking number so you can monitor its delivery.If you have any further questions or need assistance, just let us know.
At this time, we don't offer separate parts like the back or base for our gliders. Each component is designed specifically for its designated model to ensure the best fit and performance.However, you can always reach out to us we can surely work out
All of our gliders are designed in-house in the U.S. and are manufactured in China, Vietnam, and Cambodia. If you have any questions about the manufacturing locations of our other products, such as dressers or cribs, please feel free to reach out, we
You can reach out to our Customer Support team via email or chat — we're here to help with any questions or concerns about your purchase. Choose the method that works best for you:. Email Support: For detailed inquiries where we can gather all the ne
Didn’t receive your order confirmation?. No problem, just let us know via email, chat, or our web form, and we’ll resend it. Be sure to check your spam or junk folder just in case. Once your order ships, you’ll receive a shipping confirmation with tr
We don’t have any physical retail locations or showrooms. However, we want you to be completely satisfied with your purchase!To help give you piece of mind and ensure 100% satisfaction, we offer a 60-day no-questions-asked return policy. If you’re no
Thanks for your interest in collaborating with us! We’re excited about potential partnerships. Here’s how to get started:Email Us: Send your contact information and any relevant details (like social media handles or a media kit) to marketing@nurturea
Thank you for your service! To claim your veteran discount, please reach out to our customer service with your identification. We’ll provide you with a unique one-time code to use at checkout. Please check for any minimum purchase requirements that a
If your Nurture& product arrives damaged but you'd prefer to keep it, we're happy to offer a solution. After reviewing the images of the damage, we typically offer a partial refund, credited back to your original payment method.We want to ensure you'
At the moment, we accept all major credit cards and offer payment installments through Klarna. However, we do not support using multiple payment methods or gift cards for a single purchase. We understand the convenience this could offer, so stay tune
Once an order is placed, we're unable to change the payment method due to our quick processing times. We recommend double-checking your payment details before submitting your order. If you need further assistance, feel free to reach out—we're here to
If you notice any pricing or discount discrepancies at checkout, try clearing your browser’s cookies and cache, then re-add the items to your cart. If the issue persists, send us a screenshot of your cart, and we’ll be happy to assist you further.
To unsubscribe from our automated texts and notifications, simply provide us with your phone number. We’ll process the request, and you'll stop receiving updates about sales and promotions. Please allow a couple of days for it to take full effect.
If your item is backordered, we’ll keep you updated on its status. Once the item is available and ready to ship, we’ll send you a tracking number so you can monitor its delivery.If you have any further questions or need assistance, just let us know.
We’re so glad you’re interested! To get a Nurture& gift card, just hop over to our website, head to the Gift Cards section, and select the amount that feels right for you. Once you’ve got it in your cart, check out like you normally would, entering y
Absolutely, you can! Nurture& products make a wonderful addition to any baby registry. Whether you're creating your list with Babylist or another registry platform, just add your favorite items, and they’ll be ready for your loved ones to browse and
Yes, we do! Our White Glove delivery option includes full assembly service for select products, making setup as easy as possible. While not every item requires assembly, we highly recommend White Glove or Room-of-Choice delivery for our larger furnit
We sure do! We regularly offer discounts, especially on our bundle deals, so you can save even more when you’re picking up multiple items for your little one’s arrival. Our bundles are a great way to get everything you need while keeping costs down.F
If you’re experiencing an issue with your Nurture& product that may be covered under our 1-year warranty, you can easily submit a claim through our Warranty Portal. To get started, please have the following ready:. - Your order number. - A brief desc
We sure do! We regularly offer discounts, especially on our bundle deals, so you can save even more when you’re picking up multiple items for your little one’s arrival. Our bundles are a great way to get everything you need while keeping costs down.F
Great news! You can register your Nurture& product by filling out this registration form. It only takes a minute and helps us provide faster support and validate your warranty if needed. Make sure to have your order number and product details handy.
All Nurture& products are covered by a 1-year warranty from the date of delivery. This warranty covers manufacturing defects in materials and workmanship, such as structural issues, broken parts, or faulty mechanisms. However, please note that the wa
We currently have not pursued Greenguard certification for our products. However, they exceed ASTM Safety Standards, which signifies that they are non-toxic and maintain a high level of quality. Every material and chemical used in our products is car
We prioritize the safety of our products for your family's peace of mind. Our polyurethane foam is meticulously tested and complies with strict safety certifications such as CertiPUR-US and OEKO-TEX. These certifications ensure that our foam is non-t