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General

Can I add or upgrade to Room Of Choice delivery after placing my order?

Absolutely! You can upgrade to Room of Choice delivery if you let us know within the first 12 hours after placing your order. Please contact us as soon as possible, and we’ll coordinate with the carrier to make the upgrade. Once confirmed, we’ll send

Can I change the shipping address for a delivery after the order is placed?

You can request to change the shipping address for delivery within the first 12 hours after placing your order. Please contact us as soon as possible to make these changes.After this 12-hour window, we cannot guarantee that changes can be made. If yo

If I order an item and it’s backordered, how will I know when it has been shipped?

If your item is backordered, we’ll keep you updated on its status. Once the item is available and ready to ship, we’ll send you a tracking number so you can monitor its delivery.If you have any further questions or need assistance, just let us know.

Can I purchase separate parts such as the back or base for a glider separately?

At this time, we don't offer separate parts like the back or base for our gliders. Each component is designed specifically for its designated model to ensure the best fit and performance.However, you can always reach out to us we can surely work out

Where are your products made?

All of our chairs are designed in-house in the US and are manufacatured in China/Vietnam. If you have further questions regarding the manufacturing location of our other products, such as dressers and cribs, please feel free to reach out to us for ad

How can I contact customer support for assistance with my purchase?

You can reach out to our customer support team via phone, email, or chat. We’re here to help with any questions or concerns about your purchase.Choose the method that works best for you:Phone Support: For direct, real-time assistance.Email Support: F

I did not receive a confirmation email for my order. Can you send it again?

No problem! Just let us know if you didn’t receive your order confirmation, and we’ll resend it to you. You can reach us via phone, email, chat, or our web form.Once your item ships, we’ll send you a shipping confirmation with tracking details.

Can I test your chairs at a physical location before purchasing?

We don’t have any physical retail locations or showrooms. However, we want you to be completely satisfied with your purchase!To help give you piece of mind and ensure 100% satisfaction, we offer a 60-day no-questions-asked return policy. If you’re no

How can I collaborate or partner with your brand?

Thanks for your interest in collaborating with us! We’re excited about potential partnerships. Here’s how to get started:Email Us: Send your contact information and any relevant details (like social media handles or a media kit) to marketing@nurturea

How can I claim a discount or offer if I am a veteran or eligible customer?

Thank you for your service! To claim your veteran discount, please reach out to our customer service with your identification. We’ll provide you with a unique one-time code to use at checkout. Please check for any minimum purchase requirements that a

Can I receive a discount if my product arrives damaged but I want to keep it?

If your Nurture& product arrives damaged but you'd prefer to keep it, we're happy to offer a solution. After reviewing the images of the damage, we typically offer a partial refund, credited back to your original payment method.We want to ensure you'

Can I use multiple methods of payment, such as gift cards or multiple debit cards, on your website?

At the moment, we accept all major credit cards and offer payment installments through Klarna. However, we do not support using multiple payment methods or gift cards for a single purchase. We understand the convenience this could offer, so stay tune

Can I adjust my payment method after placing an order?

Once an order is placed, we're unable to change the payment method due to our quick processing times. We recommend double-checking your payment details before submitting your order. If you need further assistance, feel free to reach out—we're here to

What should I do if I see a mismatch in discounts or pricing during checkout?

If you notice any pricing or discount discrepancies at checkout, try clearing your browser’s cookies and cache, then re-add the items to your cart. If the issue persists, send us a screenshot of your cart, and we’ll be happy to assist you further.

How can I unsubscribe from auto texts and notifications?

To unsubscribe from our automated texts and notifications, simply provide us with your phone number. We’ll process the request, and you'll stop receiving updates about sales and promotions. Please allow a couple of days for it to take full effect.

If I order a item and it is backordered, how will I know when it has been shipped?

If your item is backordered, we’ll keep you updated on its status. Once the item is available and ready to ship, we’ll send you a tracking number so you can monitor its delivery.If you have any further questions or need assistance, just let us know.

How can I get a gift card?

We’re so glad you’re interested! To get a Nurture& gift card, just hop over to our website, head to the Gift Cards section, and select the amount that feels right for you. Once you’ve got it in your cart, check out like you normally would, entering y

Can I add your products to our baby registry?

Absolutely, you can! Nurture& products make a wonderful addition to any baby registry. Whether you're creating your list with Babylist or another registry platform, just add your favorite items, and they’ll be ready for your loved ones to browse and

Do you offer assembly for your products?

Yes, we do! Our White Glove delivery option includes full assembly service for select products, making setup as easy as possible. While not every item requires assembly, we highly recommend White Glove or Room-of-Choice delivery for our larger furnit

Do you have discounts or sales?

We sure do! We regularly offer discounts, especially on our bundle deals, so you can save even more when you’re picking up multiple items for your little one’s arrival. Our bundles are a great way to get everything you need while keeping costs down.F

Do you have discounts or sales?

We sure do! We regularly offer discounts, especially on our bundle deals, so you can save even more when you’re picking up multiple items for your little one’s arrival. Our bundles are a great way to get everything you need while keeping costs down.F

How can I register my Nurture& product?

Great news! There’s no need to register your Nurture& product separately. We automatically register every item when it’s purchased, so you can relax and focus on enjoying your new furniture.If you have any questions or need assistance down the line,

Warranty Coverage

We offer a one-year warranty on our products to give you peace of mind with your purchase. This warranty covers any manufacturer defects, ensuring that you’re supported if something goes wrong due to craftsmanship or material issues.However, it doesn

How can I register my Nurture& product?

Great news! There’s no need to register your Nurture& product separately. We automatically register every item when it’s purchased, so you can relax and focus on enjoying your new furniture.If you have any questions or need assistance down the line,

Are your products Greenguard Gold certified?

We currently have not pursued Greenguard certification for our products. However, they exceed ASTM Safety Standards, which signifies that they are non-toxic and maintain a high level of quality. Every material and chemical used in our products is car

Are your products non-toxic and safe for my family?

We prioritize the safety of our products for your family's peace of mind. Our polyurethane foam is meticulously tested and complies with strict safety certifications such as CertiPUR-US and OEKO-TEX. These certifications ensure that our foam is non-t