Warranty CoverageUpdated a month ago

Nurture&

• Assure+: Includes an 18-month warranty from the date of delivery.

• Standard: Includes a 1-year warranty from the date of delivery.

Our warranty covers manufacturing defects in materials and workmanship, such as structural issues, broken parts, or faulty mechanisms.

What Is Not Covered by the Warranty?

Our warranty does not cover:

• Normal wear and tear

• Accidental damage, including stains or spills

• Unauthorized modifications or repairs made to the product

How to Submit a Warranty Claim

If you experience an issue that may be covered under your warranty, visit our Warranty Portal and complete the claim form with the following information:

• Your order number

• A brief description of the issue

• Clear photos or videos showing the problem

Once submitted, our team will review your claim and get back to you within the response time associated with your coverage:

• Assure+: Within 24 business hours.

• Standard: Within 48 business hours.

Resolution options may vary depending on the nature of the issue, and we'll guide you through the process.

Need Help?

If you have questions about your warranty or need assistance with a claim, contact us at [email protected]. We're happy to help!