Where can I submit a Warranty Claim?Updated a month ago

If you're experiencing an issue with your Nurture& product, our team is here to help.

Your warranty coverage depends on whether you purchased Assure+ or have Standard:

• Assure+: Includes an 18-month warranty.

• Standard: Includes a 1-year warranty.

You can submit a claim through our Warranty Portal.

To get started, please have the following information ready:

• Your order number

• A brief description of the issue

• Clear photos or videos showing the problem

Once you submit your claim, our team will review the details and get back to you within 24 business hours with next steps. Depending on the nature of the issue, we'll work with you to determine the most appropriate resolution.

Please note: If your item arrives damaged or has a potential manufacturing defect, please submit a claim through the Warranty Portal rather than starting a standard return request through our Return Portal.

If you have any questions, we're happy to help! Reach out to us at [email protected].