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General

Can I Add or Upgrade to White Glove or Room of Choice Delivery After Placing My Order?

Can I change the shipping address for a delivery after the order is placed?

If I order an item and it’s backordered, how will I know when it has been shipped?

Can I purchase separate parts such as the back or base for a glider separately?

Where are your products made?

How can I contact customer support for assistance with my purchase?

I did not receive a confirmation email for my order. Can you send it again?

Can I test your chairs at a physical location before purchasing?

How can I collaborate or partner with your brand?

How can I claim a discount or offer if I am a veteran or eligible customer?

Can I receive a discount if my product arrives damaged but I want to keep it?

Can I use multiple methods of payment, such as gift cards or multiple debit cards, on your website?

Can I adjust my payment method after placing an order?

What should I do if I see a mismatch in discounts or pricing during checkout?

If I order a item and it is backordered, how will I know when it has been shipped?

How can I get a gift card?

Can I add your products to our baby registry?

Do you offer assembly for your products?

Do you have discounts or sales?

Where can I submit a Warranty Claim?

How can I register my Nurture& product?

Warranty Coverage

Are your products Greenguard Gold certified?

Are your products non-toxic and safe for my family?

How to Return Your Nurture& Product

What is your return policy?

How can I cancel my order?

Can I change or cancel my order after it has been placed?

What should I do if I mistakenly ordered more than one of an item and wish to remove it from my order?

Can I cancel a back-ordered item before it ships?

How can I exchange or return a product if there’s an issue, such as an incorrect color?

How do I return an item if I am not happy with my purchase?

Do I need to pay shipping and restocking fees for my return?

When will I receive my refund?

Make a return

How to Remove the Back from Your Glider

Assembly Guide

How can I track my order and will I be notified when it ships?

When will my order be shipped and how can I track it?

How long does it take for my order to process and ship, and what is the standard shipping timeline?

What delivery services are offered and do you provide White Glove assembly?

Can I change the delivery phone number or address on my order?

What should I do if my delivery hasn't arrived as scheduled?

Do you ship to international destinations, such as the UK, Dubai, or other overseas locations?

What should I do if there's an issue with my delivery or a package is missing?

What if a signature is required for my delivery but it was left unattended?

What does the 'Room of Choice' delivery option include?

Shipping and Delivery

How do I cancel my order?

What materials is The Glider Plus made of?

What are the dimensions?

Does it meet all safety standards?

What is the shipping timeframe for it to arrive at home?

What do I need to know about caring about my Glider Plus?

Does it need assembly?

What is the difference between your other Gliders?

What are the cleaning instructions?

How do I disassemble a Glider Plus chair to move it to another room?

The Glider Plus

What materials is The Glider made of?

What do I need to know about caring about my Glider?

The Glider

What materials is The Manual Glider made of?

What do I need to know about caring about my Manual Glider?

The Manual Glider

What materials is The Gliding Swivel made of?

What do I need to know about caring about my Gliding Swivel?

The Gliding Swivel

Our Seating

Do you offer any discounts or sales throughout the year?

What materials is The Newport Large Dresser made of?

Does the Large Changing Topper adjust correctly?

What do I need to know about caring for my Dresser?

The Newport Large Dresser

What materials is The Newport Small Dresser made of?

Does the Small Changing Topper adjust correctly?

The Newport Small Dresser

What materials is The Milan Large Dresser made of?

The Milan Large Dresser

What materials is The Milan Small Dresser made of?

What do I need to know about caring about my Dresser

The Milan Small Dresser

What materials is The Brooklyn Large Dresser made of?

What do I need to know about caring about my Dresser?

The Brooklyn Large Dresser

What materials is The Brooklyn Small Dresser made of?

The Brooklyn Small Dresser

Our Dressers

What are the dimensions for the guardrail for the toddler bed?

Does the crib require assembly upon delivery?

How do I convert the crib to a toddler bed and do I need any additional parts?

Can I get assembly instructions for my crib?

What materials are used in the construction of the Crib?

What are the dimensions of the Crib?

Does the Crib meet all safety standards?

How is the Crib shipped and how long does shipping take?

How long does it take to assemble the Crib?

Which sheets will fit the crib?

The Newport Crib

What are the dimensions of The Milan Crib?

Do you recommend a specific mattress size for it?

Can I purchase a safety rail separately?

How to turn my Milan Crib into the Milan Toodler bed?

What are the dimensions for the Milan Bassinet Crib?

The Milan Crib

Our Cribs

How can I purchase a safety rail separately?

Can the Storage Trundle be purchased separately from the Daybed?

What materials is The Daybed made of?

What do I need to know about caring about my Daybed?

How can I convert my Daybed into the Kidsbed?

Is The Storage Trundle meant for storage only or can a mattress be used with it?

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